Pricing & Features
Custom CRM pricing without the enterprise price tag
Every Zentric engagement includes a custom implementation designed around how your team actually sells. Pay a one-time build fee, then a flat monthly platform fee for hosting, maintenance, support, AI, and continued access to your system.
Flat monthly pricing — not per seat.
Tier
Foundation
A customized CRM foundation for small B2B sales teams that need one organized system.
One-time build
$1,500–$2,500
Flat monthly platform
$99–$149/month
Flat fee — not per seat
Up to 15 usersLaunch: 2–3 weeks
- Custom CRM workspace built around one primary sales process
- Contacts and companies
- Leads and deals
- One customized sales pipeline with custom stages, fields, tags, and statuses
- Tasks, activities, notes, and follow-up reminders
- Standard dashboard and core reports
- Basic user roles and permissions
- Mobile-responsive access
- CSV data migration from one primary source
- Up to 3 basic workflow automations
- AI email drafting assistance
- AI summaries of contacts, deals, and recent activity
- Basic AI next-step suggestions
- One administrator training session
- Standard email support
- Hosting, security, backups, maintenance, and product updates
Most Popular
Tier
Growth
A deeply customized and automated CRM for growing B2B sales teams.
One-time build
$3,000–$5,000
Flat monthly platform
$199–$349/month
Flat fee — not per seat
Up to 40 usersLaunch: 2–4 weeks
Everything in Foundation, plus:
- Multiple customized pipelines or sales processes
- Department-specific and role-specific views
- Advanced permissions and access controls
- Advanced dashboards and management reporting
- AI lead scoring and prioritization
- Advanced AI drafting, summaries, and recommendations
- Up to 10 workflow automations with conditions, routing, and assignments
- Automated follow-up and task creation
- Up to 2 standard third-party integrations
- Data migration from up to 2 existing systems
- Duplicate detection and data-cleaning assistance
- Custom document, proposal, or communication templates
- Two team training sessions
- Post-launch workflow optimization
- Priority support
Tier
Scale / Custom
Advanced CRM architecture for complex teams, processes, integrations, and operational requirements.
One-time build
Starting at $6,000
Flat monthly platform
$400–$800+/month
Flat fee — not per seat
40+ users or complex requirementsLaunch: 4–8+ weeks
Everything in Growth, plus:
- Complex multi-team or multi-department CRM architecture
- Multiple business processes beyond the standard sales pipeline
- Advanced workflow logic with approvals and escalation rules
- Custom AI workflows and specialized AI assistants where scoped
- Custom integrations, API connections, and webhooks
- Migration and consolidation from multiple systems
- Advanced executive reporting and dashboards
- Territory, team, or business-unit management
- Advanced role and permission architecture
- Audit logs and enhanced governance controls
- SSO or specialized authentication when included in scope
- Dedicated implementation lead
- Custom training and rollout plan
- Priority support agreement or SLA
- Ongoing strategic reviews and optimization
- Dedicated or specialized infrastructure when required
Foundation customizes the CRM. Growth automates and connects it. Scale architects it around the entire operation.
Annual platform prepayment is available and includes approximately two months free. Build fees remain separate and are due as specified in the implementation agreement.
Side by Side
Compare every tier
Not sure which tier fits?
A 20-minute fit call. We'll map your process and tell you which tier — and what it would actually cost.